Question 1

What is your cancellation policy?

Accepted Answer

Please notify us at least 24 hours for cancellations, or 48 hours for  parties over 2. Failure to do so or no show no notices will result in a  cancellation fee of 50% of total service booked. The cancellation fee will be automatically charged on the credit card on file, or else payable at your next visit.

Question 2

What happens if I am running late for my appointment?

Accepted Answer

Please notify as soon as possible if you know you are running late.  We hold appointment times for 15 minutes. If you are over 15 minutes  late, the appointment is either modified or cancelled. If the  appointment is cancelled, it will be considered a no-show.

Question 3

Can I get serviced if I have any feet or nail infections?

Accepted Answer

Anyone who wishes to book with Allure has the responsibility to  notify us of any infections or diseases on their hands/feet, this  includes any fungal infections or contagious warts. We have the right to  refuse services to clients with any contagious infections in order to  keep our salon as hygienic as possible and prevent any possibilities of  transmitting it to someone else. We recommend clients with any medical  concerns or serious ingrown toenails to visit a foot doctor. We are  beauticians that are able to help clean healthy skin, and beautify them.  We are not trained to service on hands and feet that require medical  attention.

Question 4

Are taxes included in the prices listed?

Accepted Answer

Taxes are not included in the service prices listed

Question 5

What happens if I lose something at Allure Nail Bar?

Accepted Answer

Allure Nail Bar cannot be responsible for loss or damage of personal  articles. We encourage all clients to keep valuables with them at all  times.

Question 6

What methods of payment do you accept?

Accepted Answer

We accept cash and debit ONLY. Credit cards are not accepted, but in any emergent case of use, a 3.5% transaction fee will be applied.

Question 7

Do you provide any type of warranty for your services?

Accepted Answer

We have a one week guarantee for gel polish manicures or gel  services. If your gel polish chips within 7 days of your manicure, we  will fix it free of charge. It is only covered if an artificial nail breaks or a polish chips. If there is a crack or full breakage in your natural nail that was not previously fixed at our salon, the warranty is void. This does not guarantee any type of "polish  applications only" or regular polish services. Appointment to fix must be notified and made before 7 days of manicure.

Question 8

Do you sell gift cards?

Accepted Answer

Gift certificates are available to be purchased online or in store.  For online certificates, you can e-mail us. Please subject the email  “Purchase gift card” and you can let us know in the body of the email  the amount you wish to purchase. The gift card will be sent as a  printable voucher through e-mail.

Question 9

Do I require a deposit to book an appointment?

Accepted Answer

A deposit is not needed. However, clients will be required to book with a credit card placeholder accepting our cancellation policy. A 20% gratuity charge is added on top of parties over 2 people.

Question 10

Q: Why does Allure Nail Bar require a deposit to book an appointment, and what is your policy on cancellations and no-shows?

Accepted Answer

Allure Nail Bar operates as an appointment-only salon to provide personalized and uninterrupted service to each client. To secure your appointment, we require a credit card because the time slot you book is reserved exclusively for you. This means we cannot accommodate walk-ins or other clients in that time, ensuring you receive focused attention from our specialists. Late cancellations or no-shows create significant challenges as we are unable to fill that reserved time, resulting in lost opportunities and inconvenience for both our team and other clients. Therefore, we kindly ask for timely cancellations to allow us to offer your spot to someone else and maintain the high level of service Allure Nail Bar is committed to delivering.

Frequently Asked Questions